Frequently asked questions
When will I get my order?
We move fast—just like suya nights in Lagos!
Orders placed before 1:00 p.m. are eligible for same-day delivery within Calgary and select areas.
Orders placed after 1:00 p.m. will arrive the next day.
Once your order ships, you’ll get a confirmation email with tracking details.
For other cities, shipping times may vary depending on your region and courier availability.
How much do I have to pay for delivery?
Delivery rates are calculated at checkout based on your postal code.
We also offer free delivery when your order hits certain thresholds, depending on how far you are from our delivery hub.
How should I store my Steedy products?
- Steedy Suya: Keep frozen (below -18°C/0 °F) until ready to consume. Once open, refrigerate and consume in 2 days for the best flavour. Once thawed, do not refreeze.
- Steedy Suya Spice: Keep it in a cool, dry place away from sunlight.
Make sure the lid is tightly closed after each use. For the best flavor, use within 6–8 months of opening.
How long can I store Steedy frozen suya
Steedy Suya can be at its best quality for up to 6 months in the freezer.
Because it’s fully cooked and vacuum-sealed, it keeps its flavor and texture beautifully when stored properly. Just keep it below –18 °C (0 °F) and don’t refreeze once thawed for the best taste and safety.
How do I heat my suya?
Steedy Suya is fully cooked and ready to heat. Each pack is grilled to perfection before being vacuum-sealed and frozen. You only need to reheat it (see heating instructions) to enjoy that fresh-off-the-grill flavor in minutes.
Heating Instructions - Microwave (from frozen):
- Place suya in a microwave-safe plate.
- Cover with a lid.
- Heat on medium-high for 2–3 minutes.
- Let stand 1 minute before serving.
Individual appliances may vary; these are guidelines only. Always heat throughly till 74°C (165 °F).
Where is Steedy Suya Manufactured
Steedy Suya is proudly crafted and packaged in Calgary, Alberta.
We use locally sourced Alberta beef, blended with our signature suya spice rub. Everything is prepared and vacuum-sealed in our certified commercial kitchen for maximum freshness, flavor, and safety.
What is the return policy?
We are unable to accept returns on our products, unless otherwise indicated.
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.